Women's Health Texas – Austin

Frequently Asked Questions

Where is your office located?

Our Austin OBGYN practice offers three locations to serve you. Our main office in North Austin is located just behind North Austin Medical Center, near Parmer and North Mopac (Loop 1). We also have OBGYN offices in Cedar Park and Bastrop. Get directions to our offices.

What are your hours?

Our Austin OBGYN practices are open from 8 a.m. to 5 p.m., Monday through Friday. Our scheduling lines are open from 8 a.m. to 5 p.m., Monday through Friday. The nurse lines are answered Monday through Friday, from 8 a.m. to 4:30 p.m. Appointments are required; we do not accept walk-ins.

What is your fax number?

(512) 425-3809

How do I reach a doctor after-hours for an emergency?

Medlink provides our after-hours phone coverage. If you have an emergency and need to contact one of our Austin OBGYN doctors, call them at (512) 660-6856 to reach the physician on call; or call 911.

What hospitals do Women’s Health Texas physicians use?

North Austin Medical Center serves as our primary hospital. Our Austin OBGYNs also perform outpatient procedures at North Austin Surgery Center, located in our building on the first floor in suite 120.

Are your Austin OBGYNs board certified? What does that mean?

Yes, our physicians are board certified by the American Board of Obstetrics and Gynecology. This means that they have ongoing written examinations and educational credits in their field. The intent of the certification of physicians is to provide assurance to the public that those certified by this board have successfully completed an approved training program and an evaluation process assessing their ability to provide quality patient care in the specialty.

Will my doctor deliver my baby?

Our Austin OBGYN doctors do their best to be there for your delivery. As you know, physicians can not be on call constantly. Our physicians share after-hours call, so if you deliver after-hours, you may see one of your doctor’s colleagues. If you deliver during the day, and your physician is in the office, he/she will handle your delivery.

I need a copy of my medical records. What do I do?

Please complete the Release of Records from the patient portal, and fax it to us at (512) 425-3809. There may be a fee associated with this request.

Does your Austin OBGYN practice use midwives?

No, we do not.

What labs does Women’s Health Texas use?

We primarily use Clinical Pathology Laboratory. You must have an order form from our office to have your blood drawn. CPL has locations throughout the Austin area, including one in our North Austin building. If your insurance requires you to use a lab other than CPL, you must inform us at your appointment. We will do our best to accommodate you.

Where should I get a mammogram?

Women’s Health Texas offers screening mammograms in-office. For your convenience, you can schedule your appointment for the same day as your annual exam visit. If you have had your mammogram done at another facility before, please have that facility forward us the records before your appointment.

When will I get my lab results?

That depends on the type of lab work you had done. Some types of pathology take longer than others, but it is generally two weeks before we receive results back. You can request a copy of your lab results through our secure patient portal by using the “ask a nurse” link. You will be provided with normal lab results, or will be called by your physician’s nurse for any abnormal results.

Can I schedule an appointment online?

Unfortunately, no. To schedule an appointment at our Austin OBGYN practice, please call or contact us online. You can also request an appointment online through our patient portal by clicking “new appointment request” after logging into your secure account.

I want to make an appointment, but don’t know which doctor to pick?

This is strictly a matter of choice. If you have not had one of our doctors recommended to you, we encourage you to read about each physician and see who may best suit you. You are welcome to call and ask for additional information about our physicians, if you wish.

Who do I call if I have questions about my ultrasound appointment?

You may reach our ultrasound department at (512) 339-6626.

What is a nurse practitioner (NP) and physician assistant (PA)?

Women’s Health Texas uses nurse practitioners and physician assistants to improve our ability to deliver individualized and personal care to all our patients. They each hold state and/or national certifications in their field. They are specialized in women’s healthcare and are able to provide all aspects of care, including prenatal care, annual exams, minor office procedures, as well as co-management of chronic or acute medical problems. NPs and PAs can also write prescriptions. They do not attend deliveries or perform surgical procedures.

Can I email a medical question directly to my doctor’s office?

Unfortunately, no. We do not exchange any medical advice/information through the internet. Please call your Austin OBGYN clinic with your questions, or use the patient portal to “ask a nurse.”

What about parking near your building?

Ample, free, parking is available in the lot surrounding our Austin OBGYN practices. There is special reserved parking in front of the building for expectant moms and moms with new babies.

Can I pre-register for admission to NAMC?

Yes, you can pre-register during your second or third trimester by visiting the North Austin Medical Center’s website.